Team Supervision and Management

(Level 1)

This course is best suited to those who are about to be or have recently been promoted or moved into a supervisory or managerial role.

 

Sound and effective management is essential in today’s business environment. It is the ongoing motivation, commitment and overall effort of your team that is the secret of success.

 

This course allows an individual to identify a personal and professional style that best suits them and the needs of the organisation. You will learn the key management skills that you will need on a daily basis within your organisation.

 

A series of fully, and expertly briefed, debriefed and linked exercises, both indoor and outdoor, will build a firm platform for your continued development. You will leave the course with a focused continued development plan. (CDP)

 

To illustrate the Qualities and Key Skills needed for success. During this course we will practically examine and explore

 

· Different Management and Leadership styles

· The differences and links between Management and Leadership

· The recognition that each individual  team member is  key to success

· The importance of effective communication

· The importance of effective delegation

· The importance of a team identity

· How to motivate others

· The importance of excellent customer service

· Dealing with conflict

 

 

Written Feedback

Written feedback can be provided to you and/or your employer if required. This service would incur an additional charge.  

CHAPTER

Training and Development

 

 

KNOW YOUR MANAGERIAL STYLE AND ITS IMPACT